Privacy policy

Privacy Policy

At MIKA Atelier, we respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you interact with us online and through our services.

Information We Collect: When you place an order, create an account, or sign up for our newsletter, we may collect:

Name, address, phone number, and email address (for order processing and delivery).
Payment details (processed securely through third-party providers such as Klarna, PayPal, or card services).

IP address and device information (for analytics and website performance)

How We Use Your Information:  We process your data for the following purposes:

To manage and deliver your orders.
To handle payments and refunds.

To provide customer service and support.
To send newsletters and marketing (only if you have consented).
To improve our website and shopping experience through analytics.

Sharing of Information

We do not sell or share your personal data with third parties for marketing.
We may share data with trusted service providers who help us run our business, such as:

Shopify (e-commerce platform)
Payment providers (Klarna, PayPal, card services)
Shipping partners (DHL, PostNord)

These partners only process your data in accordance with GDPR and for the purpose of providing their service.

Data Retention: We keep your personal data only as long as necessary to fulfill our obligations (e.g., delivery, legal or tax requirements).

Your Rights: Under GDPR, you have the right to:

Request access to your personal data.
Correct inaccurate information.
Request deletion of your data.
Withdraw consent for marketing at any time.

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